Rides and Monkey Poop

“I’m in the process of getting over myself,” I told the small band of do-gooders sitting around me.

It was my weekly meeting of advisors for my Building Emergency Response Team (BERT) program and we were discussing deployment of our website.  This website isn’t a new idea, nor is it a new product; it’s just something that hasn’t been in our control and hasn’t been properly maintained

Years ago, I asked for access to the site so I could make sure the data relevant to my buildings was kept current.  I was told I would have it and then the matter died there with no fulfillment or follow through.  The site remained out of date and the person whose job it was to maintain it, the person who, coincidentally enough holds the title of “systems administrator”, couldn’t be bothered to keep up with it and wouldn’t post the updated information in a timely manner.  No one seemed to care about this, besides me… and my 230 “clients” who utilize the information that was chronically out of date.

My little band of helpers and I started looking for another way to make this information available.  My company has its own “Facebook” type site on the intranet and we set up a group for the BERT program, but the information we were discussing, that needed to be readily available and easy to find, would get lost on that site as newer items were added and pushed that information further down the page.  Not everyone on my council is as jaded as I am.  Some of them still hold the mistaken belief that things can be done properly around here.  They wanted me to ask for access again.  I explained to them that I had done so more than once and that the end result is always run-around and disappointment and it’s reached a point where no one wants to listen to me about it any longer.  The perception is that I’m the rabble-rouser, troublemaker and that the Systems Administrator is doing nothing wrong.  So some of the more optimistic participants of the group took it upon themselves to contact my boss’s boss on my behalf and request the access for me.

Somewhat to my surprise, no one got upset that it was requested.  No one came down on me for stirring things up, or for sicking my “underlings” on them.  A week or so later, I got a simple e-mail with a user name and password and a link to the administrative portion of the site, ironically hosted on WordPress.

On closer examination, however, I discovered that the site I had been given access to was an entirely new site.  The old site had not been on WordPress and the decision had been made to move everything over for easy of use.  As I perused the information that was available, I discovered that none of the properties that I work with were included in the site.  No pages even existed for my properties.  Nearly a week later, I got an e-mail from the Systems Administrator asking me to let him know when I had time to talk (on the phone) so he could show me how I could create the pages.

I discussed this with my manager and the conclusion that we agreed on (shocking, I know) was that it is the Systems Administrator’s job to build the site; the only thing I had ever wanted was the ability to keep the downloadable documents up to date.  My manager sent an e-mail to the Systems Administrator and CC’d me asking him to create the pages for our buildings so that I could update the documentation.  His response?  “The pages are created, Kevin just needs to copy and paste them from the other buildings.”  My manager didn’t respond and no additional action was taken until a couple of days ago when I sent him my own e-mail and copied my boss saying, “Can you tell me when the pages for my buildings will be created so that I can add the documents to them?”  His response, once again, was to tell me to let him know when I was available so he could tell me how I could create them.

Now, rationally speaking, I realize that it’s not going to be all that difficult for me create the pages and customize them to my buildings.  I realize that it will get the job done more quickly and my cohorts and I can get on with our project.  Ultimately, I understand that it’s the thing to do.  It makes more sense, I suppose, at least to most people, and it would be a lot easier on me, just to go ahead and do the work and get on with my life.  I get that… Really.

But the problem is, I can’t bring myself to do it, at least not yet.  I have such an egalitarian perspective on life that it stops me being able to shrug my shoulders and go on with the work.  I believe so strongly in right and wrong, fair play, that it hurts me to do something that I feel violates that sense.  I see it as a much bigger picture than just me getting my website built.  Here is a person who doesn’t do his job and pushes it off on other people.  A person whose customer service (and we are his customers) sucks.  He makes no effort to understand his customers’ problems, he doesn’t communicate his answers clearly and he doesn’t do what’s asked of him, by the customers he serves, in anything like a timely manner. 

And no one does anything about it!!!

Something needs to be done, and of course I realize, I’m not the one to do it.  No one will listen to me; I’m only one man.  Only then the thought comes to mind, “Martin Luther King, Jr. was only one man.”  Except, I guess he wasn’t only one man once he actually accomplished something.  He was a leader of many men and women who believed in his cause and followed his example.  Something I’m not going to be able to do here and in this situation.

I have yet to convince myself that my creating these web pages isn’t an endorsement of this persons behavior, and while this is a simple and small thing for me to do and only a small part of his job, it literally makes me ill and angry to consider doing it for him.  I mean, literally, I can feel tears burning behind my eyes just thinking about it.

How do I make this rational knowledge of simplifying my own existence translate into a psychological peace with performing the act?  I do not know!  Because it’s not fair!

K’s father has a saying, “A fair is a place you go to ride the rides and step in monkey poop.”  (Actually most of his dad-isms involved poop in one way or another.)

I wish I could figure out how to reconcile the knowledge of what has to be with my reality of its wrongness…

I’m still in the process of getting over myself.

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Lazy Saturday

It’s been a very lazy Saturday here in the Riggledo household.  I haven’t been to bed before midnight (and usually much later) in more than a month and sitting here at the end of my second week back at work since my most recent vacation, the late nights have taken their toll.

I’m sitting in my living room, in my recliner with my feet up.  I’m wearing sweat pants, a t-shirt and a fleece, Old Navy pull over.  There’s a throw blanket covering me from just below my chest all the way to my feet and it is an electric blanket which is plugged in and turned to high.  My laptop is– well, on my lap and my geriatric cat is curled up in a ball on my shins, sleeping and probably dreaming that the laptop will go away and free his preferred spot for him.  For the first time in weeks it is actually 70 degrees in my apartment and, just to be clear, that’s the warmest it’s been.  (On a couple of occasions in the last two weeks I’ve actually had to break out the space heater which I never use because it draw so much energy that my electric bills triple when I do, it’s been that cold.)

I am cozy and I do not want to move.  I’ve actually fought off sleep a couple of times already today.

It’s been a pretty good week, personally, filled with fun, social interactions, and personal accomplishments.  Dinner with Lil’B on Monday; Lunch with K on Tuesday; finally made it to the Library to pick up that book they’ve been holding, on Wednesday; Thursday I had my weekly noontime meeting with the little advisory council for my Emergency Response Team program; and yesterday I had a lovely, long lunch with my friend Chantelé to celebrate her birthday.

It has also been a week of completions. One of the reasons I’ve been up so late and getting so little sleep is because I’ve been working on a baby blanket for a friend of a friend.  Michelle asked me if I would make the blanket for someone she knows, and I’m always happy to do it as long as the requester supplies the yarn (that sh-stuffs expensive, yo!)  I finished the blanket earlier this week.

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Baby Blanket, hand crocheted by yours truly.

 

I’ve also been at the office late every day this week because I’ve been working on the first round of edits on my manuscript, hereafter called by its name, “The Teacher”.  I guess if I’m serious about getting this thing published, I should start treating it like it’s real, and that means, among other things, calling it by its name.  I found it easier to do this stage of the editing process, red pen on print out copy, sitting at a proper desk and not stretched out in my recliner.  As of about 7:15 last night, I have finished that process and now I have to go through and translate those edits to the soft copy.  And I need to get on it because I have eleven days until the first meeting of the writing group I’ve been talking about.

I’m super excited about the group, and also a bit nervous.  I won’t know anyone going in and that’s never a pleasant experience for me.  Plus many of the people involved are already published authors while I’m just a little blogger/writer with a small audience, a dream, and a not particularly mainstream manuscript.  I know it’ll be an excellent, educational experience, if nothing else; it’s just the buildup that I dread.

Tomorrow, I spend the afternoon with Lil’B and I really have no idea what we’re going to do.  I think it’s supposed to rain so we’ll be looking for something indoors.  Normally, that means movies, but I’m not sure there’s anything for us to see.  I’ll figure that out in the morning though.  For now, I’m just going to sit back, relax, and watch my Dotor Who (original series, season 21) DVD from Netflix followed by the Rock Hudson movie in my Netflix instant queue that’s about to expire, and then call it a night.

It’ll be lovely.  I’m already yawning and it’s only 6:45.